Refund policy

TERMS & CONDITIONS

THIS IS A PRE-ORDER
Translation: You’re ordering something that doesn’t exist yet, so it’s going to take some time. Please allow 4-6 weeks for shipping, but hey, miracles do happen sometimes.

ALL SALES ARE FINAL
We mean it. No refunds. No exchanges. No take-backsies. Please read this thoroughly before you decide to commit.

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SHIPPING

• Worldwide shipping is available because we believe everyone deserves a shot at cool stuff.
• Flat-rate shipping for all orders. International customers, heads up: Duties and taxes are your responsibility. (We’re not your government, and we don’t have control over their demands.)

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ORDER PROCESSING

• Pre-order timelines are clearly listed in the product description. If we say it takes time, it takes time. Patience is a virtue—if you lack it, this might not be the shop for you.
• No timeframe listed? Then your order will ship within 2-3 days, barring any postal service chaos.
• Production delays can happen, but we’re just as annoyed by them as you are. If waiting makes you that mad, maybe rethink this whole thing.

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RETURNS & EXCHANGES

• Pre-orders: Nope. Nada. Zilch. No refunds or exchanges—these are made to order.
• Got a defective product or received the wrong item? Contact us via email, and we’ll fix it like responsible humans.

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CUSTOMER SERVICE

• If you have questions about your order, don’t slide into our DMs. Seriously, they get lost faster than your will to finish reading this policy.
• Use the contact form below or email us. We’ll reply within 24-48 hours unless the internet explodes.

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A FINAL NOTE FOR THE IMPATIENT

We don’t own the postal service. We can’t make your package teleport to you faster. If waiting feels unbearable or if you’re planning to send an angry email about timelines, maybe just…don’t order.

Thank you for supporting our work. We promise it’s worth the wait.